Frequently Asked Questions
Shipping
At Oceanic Manga, we pride ourselves on processing and shipping orders promptly. Rest assured that all orders placed with us are processed and shipped on the same or next business day, ensuring you receive your manga as quickly as possible.
Absolutely! Once you've completed your purchase, you will receive an order number. You can use this order number to easily track your shipment on our website. If you have an account with Oceanic Manga, you can also conveniently track your orders on your account page.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
The specific details regarding international shipping costs will be provided to you during the checkout process when you purchase an item from our store.
Orders
We understand the importance of providing convenient and secure payment options. That's why we accept various payment methods, including Visa, Mastercard, Shop Pay, Apple Pay, Afterpay, and more. We want to ensure a seamless and hassle-free checkout experience for all our customers.
Currently, we focus on offering in-stock items on our store to guarantee fast delivery times for all our customers. However, we are always attentive to feedback and suggestions from our valued customers. If there's a demand for pre-orders, we would be more than happy to explore and implement this feature in the future
Returns and Exchanges
While we understand that preferences may change, However as a startup company, we are unable to offer refunds for change of mind. However, if you receive the wrong or damaged item, we are committed to making it right. In such cases, we offer exchanges or returns. Simply reach out to us at Info@oceanicmanga.com, and we'll gladly guide you through the process.
If you receive a wrong or damaged item, we apologize for any inconvenience caused. Please don't hesitate to contact us at Info@oceanicmanga.com, and our dedicated team will assist you with the exchange or return process. Timely efficient customer service is our top priority.
About Us
Welcome to Oceanic Manga! I'm Jacob, one of the co-owners and passionate manga enthusiasts behind this endeavor. With my background in IT and experience working in various companies, I take charge of website design and graphic design, ensuring a user-friendly and visually appealing online store. Joining me is Josh, the co-owner and the brains of the business. With his Bachelor's degree in Business and experience in consulting for high-end law firms, Josh brings a wealth of knowledge and innovative ideas to the table.
Together, as a dynamic duo, we founded Oceanic Manga, an Australian online manga store created to address the challenges we faced as manga fans ourselves. Our combined expertise and passion for manga enable us to provide fellow enthusiasts with timely access to a wide range of manga titles at reasonable prices while supporting the growth of the manga industry in Australia.
We believe that every manga lover deserves an exceptional shopping experience, and we are committed to making that a reality through Oceanic Manga.
At Oceanic Manga, our mission is simple yet powerful: to offer a user-friendly online store that caters to manga enthusiasts in Australia and beyond. We want to ensure that you can easily find and enjoy your favorite manga titles, while also fostering the growth of the manga community in Australia.
Currently, we operate exclusively as an online manga store. However, we have big dreams for the future! Opening a physical store in Australia is a long-term goal we're passionate about. Who knows what the future holds? We'll continue working hard to provide the best manga shopping experience, online and beyond.
Manga Questions
At Oceanic Manga, we take pride in offering a diverse selection of manga titles. Our collection includes popular series such as Jujutsu Kaisen, Chainsaw Man, Berserk, Tokyo Ghoul, Beastars, Komi Can't Communicate, My Hero Academia, One Piece, and many more. We're constantly expanding our inventory to bring you the latest releases and timeless favorites.
To ensure a seamless reading experience for our customers, all the manga titles available at Oceanic Manga are in English.
Absolutely! We exclusively offer physical copies of manga. There's something truly special about holding and collecting physical manga, and we're excited to provide you with that experience.
We understand that your manga collection is ever-growing, and we're committed to satisfying your cravings for more exciting titles. That's why we regularly update and expand our inventory every two weeks. So keep checking back for new releases and expanded selections! Sign up to our Newsletter to be notified of sales and upcoming titles to our store.